Last updated: 11 August 2025
Prime Louvres (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the New Zealand Privacy Act 2020.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, whether through our website, email, phone, or in person.
We may collect the following personal information when you contact us, request a quote, or use our services:
Name
Contact details (phone number, email address, physical address)
Property details relevant to our products and services
Any other information you choose to provide
We may also collect non-identifiable information such as:
Website usage statistics (e.g., pages visited, time spent on the site)
Your IP address, browser type, and device information
We collect personal information directly from you when you:
Submit an enquiry or request a quote through our website or by phone/email
Meet with us in person
Sign up for our newsletters or updates
Interact with us on social media
We may also collect information automatically through website analytics tools such as Google Analytics.
We use your information to:
Provide and deliver our products and services
Respond to your enquiries and provide quotes
Arrange site visits, installations, and service bookings
Send relevant updates, promotions, or information (you can opt out anytime)
Improve our website, products, and customer service
We will not sell, rent, or trade your personal information to third parties.
We may share your personal information with:
Service providers and contractors who assist in delivering our products and services (e.g., installers, delivery services)
IT and website support providers
Legal or regulatory authorities if required by law
All third parties are required to protect your information and use it only for the purposes agreed.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your data is stored securely, and only authorised staff have access.
You have the right to:
Request a copy of the personal information we hold about you
Ask us to correct any inaccuracies
To do so, please contact us at:
Email: info@primelouvres.co.nz
Phone: 022 515 3740
Our website may use cookies to enhance your browsing experience.
You can choose to disable cookies in your browser settings, but some features of our site may not work as intended.
We may update this Privacy Policy from time to time.
Any changes will be posted on our website with the updated date.
If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact:
Prime Louvres
Email: info@primelouvres.co.nz
Phone: 022 515 3740
Address: Kinmont Park, Mosgiel, Dunedin 9024